How to Order Fabric Samples and Buy Upholstery Fabric at Liz Jordan-Hill

How to Order Fabric Samples and Buy Upholstery Fabric at Liz Jordan-Hill

Liz Jordan-Hill Fabric Sample Card

If you have found a fabric you love on lizjordanhill.com and you are not quite sure what to do next, this guide walks you through the entire process clearly and simply. From requesting a swatch to placing a full yardage order, every step is covered below.

Step 1: Browse the Collections and Pick Your Fabric

Start at lizjordanhill.com and browse the full range under Fabric and Pricing in the main navigation. The collections are broken down by fabric type to make it easy to find what you need:

Chenille Collections:

Velvet:

Brindle:

Microsuede and Embossed:

Each product page shows all available colorways, pricing per yard, full specs, and the option to request a sample or add yardage to your cart.

Step 2: Request a Fabric Sample Before You Buy

Liz Jordan-Hill strongly encourages every customer to order a sample before placing a full yardage order. This is the most important step in the process. Because fabric is cut to order, it cannot be returned once cut, so getting the color and texture confirmed in your own space first protects you from a costly mismatch.

What a Sample Tells You

  • The true color under your home lighting, which always looks different from a screen
  • The actual texture and weight of the fabric in your hands
  • How the pile direction looks on chenille and velvet
  • Whether it works alongside your existing furniture, flooring, and wall color
  • How the stain resistance actually performs, you can test it yourself before committing

How to Request a Sample

There are four ways to request a fabric sample:

Option 1: Fill out the sample order form online
Go to lizjordanhill.com/pages/samples and complete the fabric sample request form. Specify the fabric name and colorway you want to try.

Option 2: Call or text
+1 (224) 904-3355 — available by call or text during business hours.

Option 3: WhatsApp
+1 (424) 335-5468 — message the team directly on WhatsApp with the fabric name and color you want to sample.

Option 4: Email
sales@lizjordanhill.com — include the fabric collection name and colorway in your message.


Step 3: Receive and Review Your Sample

Once your sample arrives, check it in your actual space. Here is what to do:

  • Hold it under natural daylight and your artificial lighting at different times of day
  • Place it against your existing sofa, flooring, curtains, or wall color
  • Run your hand across it to feel the texture and weight
  • Drape it over the furniture piece you plan to reupholster to see how the color reads at scale
  • If you received multiple swatches, use this step to narrow down to your final choice

Each sample card has the fabric name and color number printed on the reverse side. This number matches exactly to the colorway listed on the product page, so when you are ready to order there is no guesswork about which color to select.

If you need help deciding between samples or have questions about which fabric suits your specific project, contact the team:


Step 4: Work Out How Much Fabric You Need

All Liz Jordan-Hill fabrics are sold by the full yard at 54 inches wide. If you order more than one yard, it arrives as one continuous piece rolled onto a tube, not individually cut pieces. Use this guide to estimate the yardage you need:

Furniture Piece

Estimated Yardage

Dining chair seat (drop-in pad)

1 to 2 yards

Fully upholstered dining chair

2 to 3 yards

Ottoman or footstool

2 to 4 yards

Armchair

4 to 6 yards

Recliner

7 to 9 yards

Loveseat

7 to 10 yards

Standard 3-seat sofa

10 to 15 yards

Oversized or deep-seat sofa

15 to 20 yards

Sectional sofa

20 to 35 yards

Queen upholstered headboard

3 to 8 yards

Add 10 to 20 percent extra yardage if you are working with a patterned fabric, to account for matching the pattern repeat at seams. If you are unsure how much to order for your specific piece, send the dimensions to the team at sales@lizjordanhill.com and they can advise before you buy.

Step 5: Place Your Full Yardage Order

Once you have confirmed your color from the sample and calculated your yardage, you are ready to order. There are three ways to place a full yardage order:

Option 1: Order Online at lizjordanhill.com

Go to the product page for your chosen fabric and color. Use the quantity selector to choose the number of yards you need. Each unit equals one full yard. Add to cart and check out. The site accepts ACH Direct Debit, Amazon Pay, American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, PayPal, Shop Pay, USDC, and Visa. Free shipping applies automatically to all US orders.

Option 2: Order by Phone, WhatsApp, or Email

If you prefer to place your order with a real person, or if you have a larger project or specific requirements, contact the team directly:

Have the fabric name, colorway, and yardage amount ready when you get in touch.

Option 3: Order on Amazon

Liz Jordan-Hill fabrics including the AC Spirit Chenille and microsuede options are available through Amazon. This is a good option if you need faster delivery or prefer the Amazon checkout experience. Note that the full colorway range may be more limited on Amazon than on the direct website.


Step 6: Shipping and Delivery

All US orders ship free. Orders are processed within one to two business days. Delivery typically arrives within three to seven business days depending on your location. You will receive tracking details by email once your order has shipped. Liz Jordan-Hill ships via FedEx.

Step 7: Changes, Cancellations, and Returns

Changes or cancellations: If your order has not yet shipped, contact the team as soon as possible to request a change or cancellation. Reach them by phone or TEXT at +1 (434) 335-5468 or by email at sales@lizjordanhill.com.

Returns: Because fabric is custom cut to order, returns on cut yardage are generally not accepted unless there is a defect or error with your order. This is why ordering a sample first is so strongly recommended. If there is an issue with your order, contact the team directly and they will work to resolve it.

Need Help? Here Is How to Reach the Team

Contact Method

Details

Phone or text

+1 (224) 904-3355

WhatsApp

+1 (424) 335-5468

Email

sales@lizjordanhill.com

Sample request form

lizjordanhill.com/pages/samples

Full collections

lizjordanhill.com/collections

FAQ page

lizjordanhill.com/pages/faq

 

Article FAQ's

How do I request a fabric sample from Liz Jordan-Hill?
Visit lizjordanhill.com/pages/samples and fill out the sample request form with the fabric name and colorway you want. You can also call or text +1 (224) 904-3355, message on WhatsApp at +1 (424) 335-5468, or email sales@lizjordanhill.com.
Do I have to order a sample before buying yardage?
It is not required but it is strongly recommended. Fabric is cut to order and generally cannot be returned once cut, so confirming the color and texture in your own space before committing to yardage saves you from a costly mistake.
How is the fabric sold and what width does it come in?
All fabric is sold by the full yard at 54 inches wide. If you order more than one yard it arrives as a single continuous piece rolled onto a tube, not separate cuts.
How long does shipping take and is it free?
All US orders ship free via FedEx. Orders are processed within one to two business days and typically arrive within three to seven business days. You will receive tracking details by email once your order ships.
Can I cancel or change my order after placing it?
Yes, if your order has not yet shipped. Contact the team as soon as possible by phone at +1 (224) 904-3355 or by email at sales@lizjordanhill.com and they will do their best to accommodate the change.